Terms of Service

Last Updated: March 18, 2026

These Terms of Service ("Agreement") constitute a legally binding agreement between you ("User") and Results Bots™ LLC ("Company," "we," "us," or "our"), governing your access to and use of our AI software-as-a-service (SaaS) platform. By accessing or using our services, you agree to be bound by these terms.

1. Acceptance of Terms

By creating an account or accessing the platform, you represent that you are of legal age and have the authority to enter into this agreement. If you do not agree to these terms, you may not use the services.

2. Service Description

The Company provides an AI-powered voice chatbot platform designed for automated inbound communication management. We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the platform to receive, process, and manage voice interactions for your internal business or personal purposes, subject to this Agreement. You acknowledge that the service relies on third-party telecommunications and AI model infrastructure, and its functionality is dependent on the availability and performance of such systems.

3. User Obligations

You are responsible for all activity occurring under your account. You agree:

• To maintain the security of your credentials.
• Not to use the AI to generate illegal, infringing, or harmful content.
• Not to attempt to reverse-engineer, decompile, or scrape the platform.
• To comply with all applicable local, state, and federal laws.

4. Intellectual Property

All rights, title, and interest in and to the platform, including its software, algorithms, branding, and AI outputs generated by the service (to the extent permitted by law), remain the exclusive property of the Company. You retain ownership of the data you input, provided you grant us a license to process it to provide the service.

5. Fees and Payments

• Fees: Fees are due as specified in your subscription plan, which may include recurring base fees and usage-based overage charges as described in Section 6.
• Refunds and Cancellations: You can cancel your subscription at any time. However, due to the significant underlying costs associated with providing the custom setup, ongoing service, infrastructure and computing resources, all payments are final and non-refundable.

6. Fair Use Policy: Inbound Voice AI

• Fair Use Policy. Our Service is intended to support the normal inbound communication needs of the Customer’s business. To ensure the reliability and quality of our AI voice interactions, we maintain a monthly Fair Use Policy.
• Included Usage. Your monthly subscription includes 2,500 minutes of inbound voice processing (“Included Minutes”). These minutes are calculated based on the total duration of active inbound voice interactions handled by your AI Agent(s) during your monthly billing cycle.
• Overage Charges. Usage exceeding the Included Minutes will be billed at a rate of $0.15 per minute. Overage fees will be calculated at the end of each billing cycle and added to the subsequent invoice.
• No Rollover. Included Minutes are provided on a per-billing-cycle basis and do not roll over to subsequent months. All unused minutes expire at the end of each billing cycle.

7. Chargebacks and Payment Disputes

The parties acknowledge and agree that chargebacks and payment disputes are disruptive, costly, and stressful, and may cause material harm to the Company, including but not limited to, the impairment, loss, or suspension of credit card processing accounts, banking relationships, and other essential business services.

Consequently, if a User initiates a chargeback, payment reversal, or any other dispute of payment through their bank, payment processor, or any other means, the User shall be liable for all costs incurred by the Company in defending or processing such dispute. The User agrees to be billed for such time at the following hourly rates, rounded up to the nearest whole hour:

• Attorneys: $350.00 per hour
• Paralegals and Specialized Billing Professionals: $150.00 per hour
• Administrative and Support Staff: $100.00 per hour

The Company shall maintain records of time spent on such disputes, and the User agrees that these rates represent a reasonable estimate of the Company’s actual costs in addressing payment disputes.

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8. AI Indemnification

You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from: (a) your use of and access to the platform; (b) any content, output, or material generated by the AI based on your inputs, prompts, or instructions; (c) your violation of any term of this Agreement; or (d) your violation of any third-party right, including without limitation any intellectual property, property, or privacy right. This obligation survives this Agreement and your use of the platform.

9. Disclaimer of Warranties

The service is provided "as is" and "as available." The Company makes no warranties, express or implied, regarding the accuracy, reliability, or availability of the AI outputs. We disclaim all warranties, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

10. Limitation of Liability

To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of the platform. Our total liability for any claim arising from this Agreement shall not exceed the amount paid by you to the Company in the one (1) month preceding the claim for monthly plans, or one-twelfth (1/12) of the amount paid to the Company in the one (1) year preceding the claim for yearly plans.

11. Termination

We reserve the right to suspend or terminate your access to the service at any time, for any reason, including violation of these terms. Upon termination, your right to use the platform ceases immediately.

12. Jurisdiction

This Agreement is governed by the laws of the State of Wyoming without reference to any conflict of laws principles that would require the application of the laws of any other jurisdiction. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement. The Parties irrevocably consent to the personal jurisdiction of the state and federal courts located in Cheyenne, Wyoming for any suit or action arising from or related to this Agreement and waives any right to object to the venue of such courts. The Parties further agree that these courts will have exclusive jurisdiction over any such suit or action initiated by either party.

13. Changes to Terms

We may modify these terms periodically. Continued use of the platform following the posting of updated terms constitutes acceptance of the changes.